Frequently Asked Questions

Bo Jungle is more than just a brand; it’s a commitment to supporting parents and caregivers in the rewarding journey of raising their little ones. Originating from Belgium, our mission is to provide comprehensive assistance in various aspects of parenting, including dining, outings, care, playtime, sleep, safety, and more.

Our extensive range of affordable products is thoughtfully designed to enhance the daily lives of both parents and children. With a focus on beautiful design, innovation, and, most importantly, high-quality craftsmanship, Bo Jungle strives to make the parenting experience more enjoyable and fulfilling. We believe in creating products that not only meet the practical needs of parents but also add a touch of joy and comfort to the lives of the little ones we cherish.

 

If your product is defective, please contact your store of purchase with your proof of purchase. They will be able to assist you further.
If it concerns something else, you can always send us a message via the “contact” page.

 

Bo Jungle utilizes the DPD shipping service.

Items are eligible for free shipping on orders totaling €40 or more.

The store locator helps you find physical stores that carry Bo Jungle products. However, please note that this does not guarantee that all products are available at every listed store.

No, Bo Jungle operates exclusively through online sales and does not have brick-and-mortar stores. However, you can find Bo Jungle products in various physical stores. Use our store locator to discover which stores carry Bo Jungle items. Keep in mind that not all products may be available at every listed store.

For inquiries about spare parts, you can email office@bojungle.eu to check if assistance can be provided. Please be aware that spare parts may not always be available.

Certainly! Use our store locator to find stores that sell Bo Jungle products. However, it’s important to note that not all products may be available at every listed store.

Bo Jungle products are available in multiple countries; however, this website currently facilitates deliveries to Benelux and France only. For customers in other countries, including Czech Republic, Poland, Spain, Malta, Italy, Portugal, Greece, Germany, South Africa, Kazakhstan, Kyrgyzstan, Albania, and Bulgaria, we recommend reaching out to us directly. Contact our customer support, and we’ll be happy to assist you in finding the nearest store or distributor in your country for convenient access to Bo Jungle products.